01 · Why practices call us
The problem

Your team has enough on its plate.
The lab shouldn't add to it.

Admins and nurses juggle clinic and bench.
We take that load off both.

Running the lab on your own

More manual work than the day allows.

  • Specimen handling and follow-ups eat staff time.
  • Inventory and reorders tracked by hand, CLIA logging on paper.
  • Results retyped between instrument and LIS, inviting error.
  • Skilled, reliable techs are hard to find and harder to keep.

With PlugPOL as your partner

The same lab, with the load taken off.

  • PlugLIS maps samples and speeds every run.
  • Pre-mixed reagents cut errors and let minimally trained staff run the bench.
  • CLIA logging is automatic.
    Order supplies and see usage in PlugLIS.
  • One rep who picks up the phone.
    Setup and integration at no cost.
Clinical care team in a practice setting
02 · What we offer
One partner, four ways we help

Everything your lab needs, from one partner.

Reagents, the LIS, and instrumentation, built for physician office labs.

01 · LIS

PlugLIS

An easy LIS for the physician office lab: pre-configured, automated, compliantly logged.

Explore PlugLIS
02 · Reagents

Reagents

Pre-mixed and pre-configured.
Faster turnaround, lower LOD, fewer errors.

Explore reagents
03 · Hardware

Instruments & consumables

Equipment and supplies matched to your capital needs, not a fixed package.

Talk to us
04 · Service

Customer service

A dedicated human who picks up the phone, plus training for your staff.

Reach a person
03 · From the field
Real-world problems

The problems we hear, and how we solve them.

The headaches we hear most, and what changed once we stepped in.

Case / 01 · Sample handling

"Specimen handling ate our staff's day."

With PlugPOL

Sample and expiry tracking in PlugLIS got intuitive.
The team got their time back.

Case / 02 · Staffing

"Finding skilled, reliable techs was nearly impossible."

With PlugPOL

Pre-mixed reagents let minimally trained staff run PCR, with far less waste.

Case / 03 · Setup & support

"Standing up an LIS meant chasing a rep for weeks."

With PlugPOL

Setup and integration at no cost, plus a rep who picks up the phone.

Case / 04 · Supplies

"Ordering and tracking supplies was a constant hassle."

With PlugPOL

Now we see what we consume and reorder through the portal.

Case / 05 · Errors & waste

"We blamed our staff for missing samples and wasted reagents."

With PlugPOL

Switching to PlugPOL's LIS and reagents solved both in one go.

Case / 06 · Capital

"A new POL looked like a huge upfront cost."

With PlugPOL

We set it up with minimal capital, and scaled from there.

Clean reaction tubes prepared for a run
04 · The bundle
Reagents + LIS, bundled

Order reagents, and the LIS is free.

PlugLIS is free when reagents come through us.
No setup or integration fee.

01

Free LIS with reagents

Order your reagents through us and PlugLIS is included at no extra cost.

02

No setup or integration fees

Onboarding and instrument integration are part of the service, not line items.

03

Less waste, fewer redos

Pre-mixed, pre-configured reagents reduce human error and wasted runs.

See what the bundle looks like for your lab.

Book a free 30-min call
05 · PlugLIS
One platform

One platform, from order to result.

Physician reviewing lab results

PlugLIS maps samples, drives instruments, and keeps you audit-ready.

  • Auto-mapped layouts and controls placed for you
  • Sample management and expiry tracking
  • Order reagents and consumables, and see what you consume
  • CLIA logging and full audit trail, automatic
  • Bidirectional instrument integration, no retyping
  • A direct line to your PlugPOL specialist
Explore PlugLIS
06 · Getting started
No cost, no obligation

A free call.
Then a plan built around you.

No blanket package.
We work only with physician office labs.

01

Book a free call

A 30-minute consult, or a 15-minute briefing.
No cost, no obligation, no pitch.

02

We map your workflow

Where the lab slows your team down, and what it costs you.

03

We customize a solution

Reagents, LIS, instrumentation, or all three, scoped to your problems.

04

No-disruption setup

Integration handled around your operations, quickly, at no cost to you.

05

Dedicated support

A real rep on call, plus training for your staff on the LIS and reagents.

Timeline varies with your lab and, for new builds, state licensing requirements.

07 · Common Questions
Answers before the call

The questions we hear most often.

Q / 01Do we have to rip out our current lab or instruments?+
No. We plug into the lab you already run. PlugLIS connects to your existing instruments, works under your CLIA certificate, and configures to the panels you test. Most engagements are an upgrade to your operating layer, not a rebuild.
Q / 02Does my team need to be highly trained lab techs?+
Less than you'd expect. Reagents arrive pre-mixed and pre-configured on PlugLIS, and the LIS places controls and samples for you. Minimally trained staff can run the workflows efficiently. We train your existing team, who work under your licensed director.
Q / 03How is PlugPOL's model structured to stay compliant?+
Your practice holds the CLIA certificate and bills payers directly under your own NPI. PlugPOL is a vendor: reagents, PlugLIS, instruments under fair market value terms, training, and support. Our fees never vary with your federal program reimbursement. Each engagement is fact-specific. Consult your healthcare counsel.
Q / 04Is there a minimum test volume to work with you?+
No fixed minimum. The bundle works best for practices running routine molecular volume, but the free call is where we confirm fit, before any commitment. If we're not the right partner, we'll tell you.
Q / 05Do you still build new labs from scratch?+
Yes. Our focus is improving labs that already exist, but we do build new POLs, with minimal capital outlay for qualifying practices. See New Builds, or just raise it on your call.
Get Started

Tell us where it hurts.

Book a free 30-minute call.
No cost, no pitch.

Book a free 30-min call